Creating an environment that allows our clients to be inspired and their people to be exceptional.
Successful leaders understand that continuous , complex change is the nature of business. Seeking help from industry experts like Blanchard Walsh Hospitality Consulting can provide resources, innovative strategies and a unique perspective not readily available or visible to you. This collaboration leads to greater efficiency and more focused leadership practices, which pay back the short term ROI quicker than you think, setting you up for success in the long term.
We provide strategic guidance to a company's leadership team. We have a broad list of services that covers everything from strategic business modeling to leadership development to cultural sustainability.
Culture, People, Planning! We focus on understanding your business goals, then utilize your cultural values and behaviors to develop your people to achieve those goals. We believe that an uncompromising commitment to a positive culture will lead to sustainable success.
We like to work with businesses of all sizes and industries that prioritize their people to achieve success.
We work on a first come, first serve basis. Once you complete the brief online assessment, you will be prompted to schedule a meeting based on our availability.
The reality is that much of the result of our work depends on how our clients implement our advice. Each project is different and requires a different set of circumstances to make all parties satisfied. However, prior to starting any project, we will implement an agreement that clearly spells out the details of what you want and what we expect to provide.
We believe in our core values of adaptability and sustainability. During our initial consultation, our goal will be to determine what is right for your business model, not to show you what we do best. We are driven toward developing a culture that values people, process and respectful accountability based on your businesses needs. We are committed to adapting our knowledge and skillset to meet the individual nature of your business. If this aligns with you, then let's get to work!
I had the pleasure of working with Brandon for over two years during his tenure with Serenbe. He shared a wealth of information based on his experiences with financial / accounting processes and procedures in the hospitality industry that I use every day. He listened and sought to understand my perspective before providing insight, which gave me the support and confidence I needed to excel in my role. He was an immeasurable asset for my growth!
Brandon is one of the most effective leaders of my hospitality career. His focus on culture, training and communication positively influenced our team at Serenbe. He made sure to celebrate our successes and provided tremendous support in order to elevate all levels of operations. I am very thankful for his guidance and expertise, which has crafted me into the confident leader I am today.
I worked with Brandon in a multi-concept experience in 2018 and 2019. There is no one more authentic or who will care so equally about your bottom line AND your people! His experience runs the gamut from soup to nuts and no matter what industry you are passionate about, he will meet your level of passion and exceed your expectations in research, planning, and implementation. A consummate professional, Brandon is also very much a “people person,” and you will enjoy working with him!
Brandon Blanchard is a true leader. He was my leader for 6+ years at Outback Steakhouse in Athens, GA. As I grew into an adult, I sharpened my business prowess under Brandon. I learned many things under his guidance, including P&L management, coaching and teaching, mentoring, and how to lead a group of people. One of Brandon’s adopted phrases is “fair to people, tough on results” and I think that succinctly defines his leadership style. Brandon has an amazing way of being able to relate to his employees, while still getting the most of their abilities.
The standards that are set in his restaurants are always well known by everyone. What sets Brandon apart from others is the way he handles those that don’t meet the standard. Instead of scolding, Brandon shows the employee how to meet the standard, but also how meeting the standard is actually better for the employee as well as the entire team.I am very thankful for my experiences in business with Brandon. So many people establish bad habits at the beginning of their career - I experienced the opposite. Brandon is the type of guy that every organization can learn from.
With Brandon Blanchard’s guidance, I never feel like I am alone and in fact, Brandon answers the phone almost every time I called at almost any hour of the day. He bravely approaches and expertly navigates this challenging environment, devoting countless hours to carefully observe and thoroughly understand each operation, patiently listens to employees and managers, and ultimately helping define strategies to improve operational efficiency and food quality at each and every restaurant that I have had the pleasure of working with him at.
Long after working with him in an official capacity, he has continued to lend his expertise to evaluate customer experience and elevate our operations and provide us with a plan on how to minimize costs, improve efficiency, and drive sales.
Through a series of unexpected events, our group became the owner of a restaurant coming out of bankruptcy. As an investor, we had no experience with operating a restaurant and immediately enlisted Blanchard Walsh Hospitality to help us rebuild the restaurant from the ground up, both in terms of operations and reputation.
With 30 years of experience in every position within a restaurant, Brandon’s knowledge was invaluable. He was able to provide advice with respect to every aspect of a restaurant, from food to service to financials. There is no question that he is invested in his clients and will do anything to ensure that they are in the best possible position to succeed.
Brandon Blanchard is rare gem among consultants. He truly steps into the shoes of the business owner, and brings deep understanding and knowledge to the tasks at hand. His ability to internalize the issues, understanding them from his own professional experience with a clear vision toward resolution, is the key to his success as a consultant. He has no problem in admitting when someone else may know better than he, and will readily bring additional minds to the table when there is value in doing so.
Businesses are eco-systems, and as Brandon rolled up his sleeves to explore the concern that brought us together, other related issues began to surface. We created a new mission plan together to see our organization through the challenges we faced. Most importantly, he knows how to keep the project moving forward with a solid handle on keeping things on schedule and on budget.
Working with Brandon was a success in so many ways. I was able to look at business through a different lens, which allowed me to improve my decision making. He was as involved in the process as I was, which added credibility and trust in our partnership. One of Brandon's best traits was his ability to listen, and truly understand a scenario before reacting to it.
When we spoke, I felt he genuinely valued and heard my voice, which gave me the confidence to perform at the highest level. I felt very comfortable having difficult conversations with Brandon because I knew our goals were aligned... to make the best decision possible for our business, and our people.
